Ntau lub davhlau los ntawm Tuam Tshoj mus rau Thaib teb raug ncua; Thai Civil Aviation Authority hu xov tooj cua tuaj ntsib!
Navigation pab lub teeb nqi,
LED heliport H lub teeb; Hoobkas,
Customized inset aiming teeb,
Heliport inset FATO lwm tus neeg,
Recently, several netizens posted on social media that they were preparing to travel abroad for the Chinese New Year on Thai Lion Air flights, only to experience flight delays lasting over ten hours. According to the netizens, after the delays, Lion Air staff claimed that as a "low-cost carrier," they would not provide any compensation for passengers' subsequent travel arrangements or hotel losses. [Related Reading >>Ntau tus neeg Netizens Tshaj Tawm: "Tsis txhob muaj lub dav hlau no!"]
Raws li Thaib xov xwm tshaj tawm, Lub Tsev Haujlwm Saib Xyuas Kev Nyab Xeeb Hauv Tebchaws Thaib (CAAT) tau tshaj tawm tsab ntawv ceeb toom hais tias nws tau txuas ntxiv saib xyuas qhov xwm txheej hais txog kev ncua sijhawm ntawm ntau lub davhlau Thai Lion Air thaum Lub Ob Hlis 13 thiab 14, uas cuam tshuam rau coob tus neeg caij tsheb los ntawm tshav dav hlau Don Muang. CAAT tau xa cov neeg ua haujlwm mus rau qhov chaw los saib xyuas qhov xwm txheej thiab xyuas kom lub dav hlau ua tiav nws txoj cai lij choj los tiv thaiv cov neeg caij tsheb txoj cai.
Raws li tsab ntawv ceeb toom, CAAT tau xav kom lub dav hlau yuav tsum nruj me ntsis siv cov kev tiv thaiv neeg caij tsheb raws li Civil Aviation Commission Regulation No. 101 (CAB Regulation No. 101), hais txog qhov xav tau kev saib xyuas kom raug, ua tiav, thiab tsim nyog rau cov neeg caij tsheb raug cuam tshuam, suav nrog kev tshaj tawm xov xwm, ntawm - kev pab ntawm qhov chaw, thiab cov kev npaj them nyiaj cuam tshuam.
CAAT tau hais tias thaum Lub Ob Hlis 14, lub dav hlau tau pib hais txog cov teeb meem, tab sis vim muaj kev cuam tshuam ntawm kev ncua hnub dhau los, qee qhov kev pabcuam davhlau txuas ntxiv cuam tshuam. Lub dav hlau tam sim no tab tom sib koom tes thiab teem sijhawm sab hauv kom rov ua haujlwm li qub kom sai li sai tau.
Lub caij no, CAAT tau thov kom cov dav hlau xa cov lus piav qhia ntxaws, suav nrog: cov laj thawj rau kev ncua, cov teeb meem tau ntsib, kev tiv thaiv thiab kev txhim kho tom ntej, thiab kev ntsuas kev pheej hmoo thaum lub sij hawm mus ncig ua si xws li Lunar New Year.
CAAT kuj tau thov kom Thai Lion Air tshwm sim rau hnub Monday, Lub Ob Hlis 16, los piav qhia qhov xwm txheej thiab sib txuas lus thiab koom tes nrog cov thawj coj tswj hwm txhawm rau txhim kho kev tswj hwm tag nrho thiab txo qhov kev pheej hmoo ntawm cov xwm txheej zoo sib xws.
Hais txog cov cai ntawm cov neeg caij tsheb, CAAT tau rov hais dua tias cov dav hlau yuav tsum nruj me ntsis ua lawv lub luag haujlwm raws li Civil Aviation Commission Regulation No. 101 rau txhua lub davhlau qeeb lossis tshem tawm, suav nrog kev pom tseeb, kev pab tsim nyog, thiab, yog tias muaj, them nyiaj.
Yog tias cov neeg caij tsheb tsis tau txais kev saib xyuas txaus lossis kev tiv thaiv lawv cov cai, lawv tuaj yeem xa cov lus tsis txaus siab los ntawm CAAT official website complaint.caat.or.th. Cov cai tswj hwm yuav tshawb xyuas raws li txoj cai lij choj thiab hais kom cov dav hlau txhim kho lawv cov kev pabcuam.